HighRoller Terms and Conditions

Welcome to HighRoller Casino. These Terms and Conditions govern your use of our website and services, and by creating an account with us you agree to be bound by them in full. We operate as a trusted online casino for high roller players and casual players alike, and our goal is to provide a fair, transparent and secure gaming environment for everyone who joins us.

Who We Are

HighRoller Casino is owned and operated by Happy Hour Solutions Ltd, registry code HE419393, registered at Chytron 3, Office 301, 1075 Nicosia, Cyprus. Highroller.com was founded in early 2022 and has since grown into a recognised high roller casino serving players across several regulated markets. We are licensed in Estonia and supervised by the Estonian Tax and Customs Board under activity licence No. HKT000063 for organising games of chance, issued 4 November 2021, and licence No. HKL000374 to organise remote gambling, issued 17 December 2021. Our operations are governed by the laws of the Republic of Estonia.

Eligibility to Play

To register with us, you must be at least 21 years of age, or older if the gambling age in your country of residence is higher. Registration is limited to the countries listed in our registration form, and you must reside in a jurisdiction where remote gambling is legally permitted. We do not accept players who are prohibited from gambling by the Regulator or who are registered with the Estonian central self-exclusion system, HAMPI. We also refuse service to sanctioned individuals, corporate bodies, legal entities, and anyone gambling as part of a professional activity. Some games may be restricted in certain countries due to provider policies.

Account Registration

Every player must create a single personal account before accessing our high roller online casino games. You agree to provide accurate, current and complete information during registration and to keep it updated. Multiple accounts per person are strictly prohibited, and we reserve the right to close duplicate accounts and void any related winnings. HighRoller login credentials are personal and must not be shared with third parties.

Deposits and Withdrawals

We accept CAD as our operating currency. The minimum deposit is $20 CAD across all supported methods, including Visa, Mastercard, Interac, MuchBetter, Jetonbank and Paysafecard, with maximums ranging up to $4,000 depending on the method. We do not charge fees on deposits or withdrawals, although your bank or payment provider may apply their own charges. Third-party payments are not accepted, and any winnings resulting from such deposits will be forfeited, with the original deposit returned to the account holder.

Withdrawals can only be processed to the same method used for the deposit, wherever possible. Minimum withdrawal is $20 CAD, and limits per transaction range from $200 on Paysafecard up to $4,000 on card and e-wallet methods. Amounts exceeding these limits are paid in instalments. Processing times vary by method, with most requests completed within 24 hours and some payouts, such as Visa and Mastercard, processed instantly, though it may take up to five business days. All deposited funds must be wagered at least once before a withdrawal can be requested. Accounts left dormant for 12 consecutive months may incur a monthly administrative fee of up to $10 CAD.

Identity Verification

We are required to verify the identity of our players in line with our licensing obligations. Verification may be triggered once cumulative deposits or withdrawals reach €2,000, where required by law, or at our discretion at any time. We may withhold funds until checks are complete. If we request documents, you must supply them within 30 days, otherwise your withdrawal request will be cancelled and the funds returned to your player account.

Bonuses and Promotions

As a high roller casino bonus destination, we offer a range of promotions, including our Welcome Offer of up to $2,000 plus 200 Free Spins across four qualifying deposits of $20 or more each. These are structured as Parachute Bonuses, meaning your real money and bonus funds are kept separate, allowing you to withdraw real-money winnings before the bonus wagering begins. Bonus funds carry 40x wagering requirements to be completed within 30 days, and free spins carry 30x wagering valid for 24 hours. Maximum win and withdrawal limits, wagering contribution rates by game type, and maximum bet restrictions while a bonus is active all apply as detailed on our Promotions page.

We also run ongoing high roller casino bonus offers such as Deposit Offers, Game of the Week, Pick and Play, Weekend Free Spins, and provider-run promotions including Kalamba Kash Drops and Pragmatic Play Drops & Wins. Any high roller casino bonus code, offer or campaign referenced on our site is subject to its own specific terms, which take precedence over these general conditions where applicable. We reserve the right to amend, suspend or withdraw any promotion at our discretion.

Loyalty Programmes

We reward loyal members through ROLR, our VIP programme built around a personal relationship with the House rather than a rigid tier system, offering a dedicated account manager, cashback, exclusive events and tailored rewards. We also operate Level Up, a personalised rewards system where slot play fills a progress bar to unlock free spins matched to your stakes, subject to 30x wagering and a 24-hour claim window.

Responsible Gambling

We are committed to promoting responsible gambling and provide tools such as deposit limits, self-exclusion and reality checks to help you stay in control. If you feel your gambling is becoming a concern, we encourage you to contact our support team or make use of the self-exclusion options available through the Estonian HAMPI system.

Intellectual Property

All content on our site, including software, graphics, logos and game titles, is owned by us or our licensed providers such as Pragmatic Play, NetEnt, Evolution and Play'n GO. You may not reproduce, distribute or exploit any part of our platform without our prior written consent.

Limitation of Liability

We provide our services on an "as is" basis and do not guarantee uninterrupted access to our high roller casino games. To the maximum extent permitted by law, we are not liable for indirect or consequential losses arising from your use of our platform, including technical failures or third-party payment issues.

Changes to These Terms

We may update these Terms and Conditions from time to time to reflect regulatory changes or improvements to our services. Continued use of your account after changes are published constitutes your acceptance of the revised terms.

Governing Law and Contact

These Terms are governed by the laws of the Republic of Estonia. If you have any questions, our support team is available via LiveChat and email at support@highroller.com, with LiveChat operating from 8:00 AM to 1:00 AM CET. We are proud to be recognised among the best high roller online casinos and remain committed to providing a secure, transparent and enjoyable experience for every player who chooses HighRoller Casino.