HighRoller Cookie Policy

At HighRoller, we use cookies and similar tracking technologies to make your visit to our site smoother, safer and more personalised. This Cookie Policy explains what cookies are, how we use them across our platform, and what choices you have. As a high roller casino operating under Estonian licences and supervised by the Estonian Tax and Customs Board, we take our obligations around transparency and data handling seriously, and this document forms part of our wider commitment to responsible data practices.

Who We Are

HighRoller is owned and operated by Happy Hour Solutions Ltd, registry code HE419393, registered at Chytron 3, Office 301, 1075 Nicosia, Cyprus. We hold activity licence No. HKT000063 for organising games of chance and licence No. HKL000374 to organise remote gambling, both issued by the Estonian authorities. Our operations are governed by the laws of the Republic of Estonia. When we refer to "we", "us" or "our" in this policy, we mean Happy Hour Solutions Ltd trading as HighRoller.

What Are Cookies?

Cookies are small text files that our website places on your computer, tablet or mobile device when you visit us. They allow our systems to recognise your device and remember certain information about your visit, such as your login status, language preference or gameplay history at our high roller online casino. Cookies do not damage your device and cannot access other files stored on it.

Why We Use Cookies

We at HighRoller rely on cookies for several important reasons. Our goal is to deliver a trusted online casino for high roller players by making sure the platform runs efficiently, securely and in a way that reflects your preferences. Below are the main purposes for which we deploy cookies.

Essential Cookies

These cookies are strictly necessary for our website and highroller casino login system to function correctly. Without them, you would not be able to log into your account, navigate between pages, or securely complete deposits and withdrawals. Our essential cookies also help us detect fraudulent activity and enforce our self-exclusion and responsible gambling tools.

  • We use session cookies to keep you logged in during your visit
  • We use security cookies to protect your account and verify your identity during highroller login
  • We use cookies to remember items in your cart or in-progress transactions

Performance and Analytics Cookies

Our HighRoller platform uses analytics cookies to understand how visitors interact with our high roller casino sites. This includes which pages are visited most often, how long players spend on specific games, and where technical issues might occur. We use this data in aggregate form to improve site speed, fix bugs, and refine the layout of our high roller casino games library.

Functionality Cookies

Functionality cookies allow us to remember choices you make, such as your preferred currency, language or display settings. At HighRoller, we use these cookies so that returning players don't need to reset their preferences every time they visit, making your experience with our high roller online casinos smoother and more convenient.

Advertising and Marketing Cookies

We work with third-party partners to display relevant advertising, including promotions related to our high roller casino bonus offers, welcome packages, and ongoing campaigns. These cookies track your browsing activity across websites to help us and our partners understand the effectiveness of marketing campaigns, and to show you offers that are more likely to interest you, such as a high roller casino bonus code or details about our Level Up rewards system.

Third-Party Cookies

Some cookies on our site are placed by third parties, including analytics providers, payment processors, affiliate partners and game providers such as Pragmatic Play, NetEnt, Evolution and others featured on our platform. We do not control these third-party cookies directly, and we encourage you to review the respective privacy and cookie policies of these providers for further information on how they process your data.

How Long Do Cookies Last?

Cookies used on our site fall into two categories based on duration:

  • Session cookies - these are temporary and are deleted once you close your browser
  • Persistent cookies - these remain on your device for a set period, or until you delete them manually, and help us recognise you on repeat visits to our highroller casino platform

Managing Your Cookie Preferences

You have control over how cookies are used when you visit our site. Most browsers allow you to view, manage, delete and block cookies through their settings menu. Please note that if you choose to disable certain cookies, some features of our high roller casino, including account login, personalised bonus offers, or smooth navigation across our high roller casino app, may not function as intended.

You can typically manage cookie settings by:

  • Adjusting your browser settings to refuse all or some cookies
  • Deleting cookies already stored on your device through your browser history settings
  • Using private or incognito browsing modes to limit cookie storage during your session
  • Opting out of targeted advertising cookies through available industry opt-out tools

Cookies and Mobile Devices

Our platform is fully accessible via desktop and mobile, including iOS and Android devices, with instant play requiring no download. Whether you access our high roller casino app or play through your mobile browser, cookies and similar technologies help us keep your account synced across devices, ensuring your progress, preferences and bonus eligibility remain consistent wherever you play.

Data We Collect Through Cookies

Through cookies and related technologies, we may collect information such as your IP address, browser type, device identifiers, pages visited, time spent on the site, referring website, and gameplay patterns. This information helps us maintain security, personalise your experience, and comply with our regulatory obligations as a licensed high roller casino operating under Estonian law.

Legal Basis for Processing

We rely on different legal grounds depending on the type of cookie. Essential cookies are used based on our legitimate interest in operating a secure and functional website. Analytics, functionality and advertising cookies are generally used based on your consent, which you provide via our cookie banner upon first visiting our site. You may withdraw this consent at any time by adjusting your browser or device settings.

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our own business practices. Any updates will be posted on this page, and where changes are significant, we will take reasonable steps to notify you, such as through a notice on our homepage or via email. We encourage you to review this page periodically to stay informed about how we use cookies.

Contact Us

If you have any questions about our use of cookies, or about this policy generally, please reach out to our support team. We are available via email and Live Chat, with Live Chat operating from 8:00 AM to 1:00 AM CET. You can contact us directly at support@highroller.com, and our team will be happy to assist with any queries relating to your privacy or your experience with our high roller online casino.